1 / Booking & Payment

• Full payment is required at the time of booking to secure your consultation or website audit.

• Payments are processed securely through all major payment providers.

• Payment plans are available via several Buy Now, Pay Later platforms including Klarna and Afterpay.

2 / Cancellations & Rescheduling

• If you need to cancel or reschedule, please contact us at least 24 hours in advance at info@brittanychristina.com.

• Cancellations made less than 24 hours before the scheduled session are non-refundable but may be rescheduled at our discretion.

• No-shows will be considered forfeited appointments and will not be eligible for a refund or rescheduling.

3 / Refund Policy

• Due to the nature of digital consultations and website audits, all sales are final.

• If you are dissatisfied with the audit or consultation, please reach out to discuss possible resolutions.

4 / Scope of Services

• Website audits include an in-depth review of design, functionality, user experience, SEO, and conversion optimization.

• Consultations are tailored to your business needs and may cover topics such as website strategy, branding, automation, or marketing insights.

• You will receive a summary of recommendations via email within 48 hours of your session.

5 / Client Responsibilities

• Please ensure that you provide all necessary website access (if applicable) before the scheduled audit.

• Be prepared with questions or concerns to maximize the value of your session.

• If technical issues occur on the client’s end (internet outages, inability to access the call), rescheduling will be allowed once within a reasonable timeframe.

6 / Confidentiality

• All discussions and audit findings will remain confidential and will not be shared with third parties.

• We reserve the right to showcase before-and-after transformations for marketing purposes, but we will always obtain permission before sharing specific details.